Privacy Policy

YaviOS is a lending management software platform operated by Yavi Innovations LLC. This Privacy Policy explains how we collect, use, and protect information when you visit yavios.com, request a demo, or use our platform.

We collect information in the following ways: • Contact and enquiry information: When you submit a demo request or contact form, we collect your name, company name, mobile number, and any details you provide. • Platform account information: For organisations using YaviOS, we collect names, email addresses, and role information for authorised platform users (staff accounts). • Usage data: We collect anonymised usage data to improve platform performance, including page views, feature usage, and error reports. • Technical information: IP address, browser type, device type, and cookies for website functionality and analytics.

We use your information to: • Respond to demo requests and sales enquiries. • Set up and manage your organisation's YaviOS account. • Provide platform support and communicate about your subscription. • Send product updates and relevant announcements (you can opt out at any time). • Improve the platform through anonymised analytics. • Comply with applicable legal obligations.

YaviOS is a software platform. The personal data of your customers (loan applicants, borrowers) that is entered into YaviOS is owned and controlled by your organisation. Yavi Innovations LLC processes this data solely on your behalf as a data processor. Your organisation remains responsible for obtaining appropriate consents from your customers and complying with applicable data protection laws.

We do not sell your personal data. We may share information with: • Technology service providers: Cloud hosting, email delivery, and analytics providers under strict data processing agreements. • Payment processors: For subscription billing purposes. • Legal authorities: When required by law or to protect our legal rights. All third-party providers are vetted for data security compliance.

All data processed through the YaviOS platform is stored on servers located within India, in compliance with applicable data localisation requirements.

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, role-based access controls, comprehensive audit logging, and regular security reviews. Despite these measures, no system can guarantee absolute security.

We retain account and contact information for as long as your organisation maintains an active relationship with us, and for a reasonable period thereafter for legal and administrative purposes. Usage analytics are retained in anonymised form. You may request deletion of your personal data by contacting us.

Our website uses essential cookies for functionality and analytics cookies to understand visitor behaviour. You can disable non-essential cookies through your browser settings. We do not use cross-site tracking cookies for advertising.

You have the right to: • Access the personal data we hold about you. • Request correction of inaccurate information. • Request deletion of your data (subject to legal retention requirements). • Opt out of marketing communications at any time. To exercise these rights, contact us at privacy@yavios.com.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our platform after changes constitutes acceptance of the updated policy.

For privacy-related enquiries, contact us at: privacy@yavios.com Yavi Innovations LLC Chennai, Tamil Nadu, India